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How Did Convenience Stores Like 7-Eleven, Lawson, and FamilyMart Begin and Become Open 24 Hours?

Category: Technology

Convenience stores are open all the time, but they were not always this way. Have you ever wondered when and where they were born? This article traces the history of convenience stores, from their surprising beginnings to the debates about their hours today.

1. How 7-Eleven Began in the United States as an Ice Seller

7-Eleven began in Dallas, Texas, in 1927, about 100 years ago. It began as a store for a company called Southland Ice, which sold ice blocks [1]. At that time, electric refrigerators were not common in homes. People used ice to keep their food cold. The manager of the ice store noticed that customers wanted more than just ice. He started stocking bread and milk to meet their needs. This small change marked the beginning of today's convenience stores [1].

2. How the First 7-Eleven Opened in Japan in 1974

The first 7-Eleven in Japan opened on May 15, 1974, in Toyosu, Tokyo [2]. Toshifumi Suzuki of Ito-Yokado partnered with the Southland Corporation to create York Seven, which is now 7-Eleven Japan, in November 1973. The very first store was small, measuring 25 tsubo (about 83 square meters), and it was a renovated sake shop [2]. Despite its modest size, the sales exceeded expectations, showing that this new type of shop was a big hit.

3. Where Lawson and FamilyMart Got Their Start

The name "Lawson" comes from J.J. Lawson, who ran a milk store in Ohio, USA. Around 1939, his shop was known locally as "Lawson’s Milk Store," and this is the root of the brand [3]. The first Lawson store in Japan opened on June 14, 1975, in Toyonaka, Osaka Prefecture [3]. FamilyMart started even earlier. In 1973, it began as an experimental small store in Sayama, Saitama Prefecture, run by the Seiyu company [4][7].

4. Why Convenience Stores Started Opening 24 Hours a Day

The first 7-Eleven store in Japan to operate 24 hours a day was in Koriyama, Fukushima Prefecture, in 1975 [5]. In the United States, experiments showed that staying open at night increased sales. This data reached Japan, and other chains followed suit. Lawson started 24-hour service in 1977, and FamilyMart began in 1978 [5].

5. The Delivery and Support Systems That Keep Stores Running All Day

For a convenience store to stay open 24 hours, many systems work behind the scenes. Bento boxes and onigiri (rice balls) are delivered by truck multiple times a day. To decide how much to deliver next, stores use the POS system at the register. This machine records which items sold and how many. This data helps determine the next delivery amount, supporting the smooth operation of Japanese convenience stores.

6. Why People Are Rethinking 24-Hour Convenience Stores

For a long time, 24-hour service was considered normal. However, this is now being reconsidered. In 2019, a store manager in Higashiosaka, Osaka Prefecture, shortened his store’s hours because of a shortage of staff [6]. This event drew major attention. The Ministry of Economy, Trade and Industry set up a study group on new ways for convenience stores. Additionally, the Japan Fair Trade Commission stated in 2020 that forcing 24-hour operations could be a problem [6][8]. The debate is now happening at the national level.

7. How You Can Investigate Convenience Stores Yourself

When you visit a nearby convenience store, try observing it. You can check the business hours. Is it open 24 hours, or does it have set times? Compare different stores. Ask your parents or grandparents about convenience stores from their time. What was different? It helps to write down one thing you are curious about, such as how often stores receive deliveries. This can be a starting point for further research. If you want to check a store’s hours, look them up or visit with an adult.

Sources

  1. Wikipedia "Seven-Eleven (United States)" https://ja.wikipedia.org/wiki/%E3%82%BB%E3%83%96%E3%83%B3-%E3%82%A4%E3%83%AC%E3%83%96%E3%83%B3_(%E7%B1%B3%E5%9B%BD) (Explanation of the 1927 founding, development from ice sales, and the 1946 name change.)
  2. Food Industry Shimbun News Web "Seven-Eleven No. 1 Store, Opened May 15, 1974" https://www.ssnp.co.jp/distribution/686460/ (Explanation of the opening date, location, and sales of the first store in Japan.)
  3. Kobe Shimbun NEXT "Lawson Logo 'So this was a milk can!' Becomes a Topic" https://www.kobe-np.co.jp/rentoku/omoshiro/202201/0014961478.shtml (Explanation of the origin of the Lawson company name (J.J. Lawson's milk store).)
  4. FamilyMart Official Site "History of FamilyMart" https://www.family.co.jp/company/familymart/corporate_history.html (Official history regarding the opening of the first store in Sayama City in 1973.)
  5. NetaLabo Research "Why 24-hour service despite labor shortages? The reason it became 'must not rest'" https://nlab.itmedia.co.jp/research/articles/747/ (Explanation of the start of 24-hour service in Koriyama City in 1975 and how other chains followed.)
  6. Nikkei "Seven-Eleven, Conflict over 24-hour Service: Franchisees vs. Headquarters" https://www.nikkei.com/article/DGXMZO41571240R20C19A2TJ3000/ (Report on the 2019 Higashiosaka case and the establishment of the METI study group.)
  7. FamilyMart Official Site "When was the first FamilyMart store established?" https://www.inq.family.co.jp/familymart/QA_Customer/web/knowledge112.html (Official answer regarding the opening as the first experimental small store of Seiyu in 1973.)
  8. Nikkei "Forcing 24-hour Service at Convenience Stores is 'Antitrust Violation' JFTC Requests Improvement" https://www.nikkei.com/article/DGXMZO63336240S0A900C2MM8000/ (Report on the JFTC's view in September 2020 that forcing 24-hour service could violate antitrust laws.)